Excellent Stay At Bretton Woods
We have rented homes through AirBNB, VRBO, Expedia, etc in the past but booked through Bretton Woods Vacations after stumbling upon them via a regional weather forum online. The process and service was excellent, far surpassing the experiences with the other mentioned companies. Booking was simple, the exchanging of digital documents was easy, the timing of providing detailed home and area information was excellent and the slope side property itself was well-kept and enjoyable for our stay. We had a minor hiccup with gaining access to the property after paying for early entry however, this was quickly resolved with a phone call to a helpful representative at their office. The digital guestbook was very thorough, helpful and filled with excellent usable information. We accessed this and used the information therein both before and throughout our stay. We know the area, have been to Bretton Woods ski area many times and have stayed at a number of establishments/homes but still found the information in the guestbook to be very helpful. Small details like which stores/gas stations have household goods, which restaurants are recommended, their price-points, etc were things that we haven't necessarily gotten from other places we stayed. Other details like specific instructions for the gas fireplaces, hot tub, etc were also very helpful. We didn't struggle with trying to figure out anything during our stay. Communication from the Bretton Woods Vacations Team throughout our time in the home was clear and they always seemed to be available. We did lose internet for a brief stretch at one point but they were able to confirm it was an area-wide issue and not isolated to the house itself. Due to our flexible schedules, we were able to pick an off week, just after school vacations ended, and felt like we had the area to ourselves. We began our vacation at the Omni Mount Washington for a couple nights then moved over to the slope side home. It snowed every day we were there and the maintenance people continually worked to keep the road and driveway clear as well as did their best to tend to the snow covered steps around the home. We never had any issues putting on our gear and taking the short few steps to the groomed slope to start our day. The hot tub was a much needed bonus at the end of our long days on the slopes. We spent a couple nights out there in single digit temperatures with snow falling which was really fun. A shock to the system coming and going but we had a blast! We will definitely plan to book through Bretton Woods Vacations again to stay in the area. Their service and attention to detail is what I desire when planning getaways like this. They are leaps and bounds beyond what we've experienced with AirBNB, VRBO, etc. We appreciate their hard work to ensure our stay was stress-free and enjoyable!
